Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-crm-platforms-for-property-managers.livebursts.com (hereafter referred to as “AI CRM Platforms for Property Managers,” “the Company,” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our platform, including but not limited to:

  • Our website at https://ai-crm-platforms-for-property-managers.livebursts.com
  • Any applications, software, or services offered by us under this domain
  • Interactions between users and our platform through various channels, such as web browsing, downloads, subscriptions, or communications with our support team

Please note that this policy does not cover third-party platforms, apps, products, or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  • Using our applications and services as an authorized user
  • Visiting our websites linked to this policy
  • Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Details related to your registration and account creation, such as username, email address, and password.
  • Payment Information: Data required for processing transactions, including cardholder name, card number, expiration date, and CVV/CVC code.
  • Financial Information: Transaction history, billing addresses, and other financial details related to our services.
  • Purchase Information: Records of products or services purchased from us, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs), advertising IDs, or similar data collected through mobile applications.
  • Location Data: Geographic coordinates and location-based services data provided by your device when using our location-enabled services.
  • Feedback: Any comments, reviews, or ratings you choose to provide us.
  • Social Media Information: Data from social media platforms when you interact with us through such channels.
  • Product Information: Details about the products or services you express interest in or purchase from us.

We collect this data through multiple sources: user input forms, account settings, interactions with our applications and websites, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We utilize cookies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your device that serve various functions, including:

  • Strictly Necessary: These ensure the basic functionalities of our website, such as enabling login or navigation.
  • Preference: Remembering user preferences and settings to provide a personalized experience.
  • Analytics: Tracking website usage and performance to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or for legitimate business interests. Once the retention period expires, we securely delete or anonymize the data unless required otherwise by law.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification
  • Erasure (right to be forgotten)
  • Restriction of processing
  • Data portability
  • Objection/withdrawal of consent
  • Non-discrimination (in the provision of services)

To exercise these rights or if you have any data-related queries, please contact our privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: